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How we work

A process built so nothing gets lost

Inspection is only worth what you can prove about it. Every engagement runs through the same controlled sequence, and every finding carries the name, the time, the place and the photograph that supports it.

The sequence

Seven stages, every single time

Each stage below is a real, auditable state — which is why we can tell you exactly where your job stands at any hour of the day.

  1. 01

    Scoped proposal

    We capture the property, the programme and your objective, then issue an itemised proposal naming every scope, the governing standard, the deliverables and the fee basis. Nothing is quoted as a lump sum you cannot interrogate.

  2. 02

    Your approval

    Approve by signature or online. Approval creates the job and generates every scope you agreed — the field team inspects precisely what you signed for, and nothing is re-keyed along the way.

  3. 03

    Team assignment

    A project manager takes ownership and hands the work to a project lead, who assigns scopes to credential-matched inspection engineers. An engineer whose licence has lapsed cannot be assigned work that requires it.

  4. 04

    Field inspection

    Engineers work the checkpoints on a tablet, recording a condition, a severity, an observation, a recommendation, measurements and geo-tagged photographs. The app runs fully offline, so a basement or a rural site never costs a second visit.

  5. 05

    Evidence capture

    Photographs are captured in-app and bound to the specific checkpoint they evidence, with coordinates and a timestamp. A checkpoint flagged as requiring photographic evidence cannot be signed off without it.

  6. 06

    Independent review

    The engineer closes each scope, then the job. The project lead reviews and either approves or returns it with reasons. Nobody signs off their own work, and nothing reaches you before that review.

  7. 07

    Reporting

    Approved reports reach you as searchable documents with a full audit trail — who recorded what, where they were standing, and when.

In the field

Signal is optional. The inspection is not.

Crawlspaces, plant rooms, stairwells, steel-framed towers, active construction sites and rural lots — the places inspections happen are the places connectivity fails. Our engineers work on software that treats the network as an optional extra.

  • Everything cached on the device

    The full job — scopes, checkpoints, instructions and reference documents — is written to the tablet before the engineer leaves.

  • Photographs bound to findings

    Evidence is captured against the specific checkpoint it supports, with coordinates and a timestamp, not dumped in a camera roll.

  • Automatic background sync

    The moment signal returns, the queue drains in order. Closing the app mid-sync loses nothing.

  • Nothing silently overwritten

    Every record carries a version and a device timestamp. Concurrent edits are resolved by rule and surfaced to the project lead.

Inspection engineer recording findings on site
Working offline

42 findings captured · syncs on reconnect

Deliverables

What lands on your desk

Narrative report

Every material defect with its condition, severity and a costed recommendation — written to be acted on, not filed.

Photographic appendix

Annotated, geo-tagged images supporting every finding, bound to the checkpoint they evidence.

Severity ranking

Findings ordered by what actually matters, so you know what to negotiate on and what to ignore.

Cost guidance

Realistic repair and replacement ranges against each defect, so the report translates into a budget.

On the date agreed

Residential reports typically within 24 hours of fieldwork; full property condition assessments within the contracted turnaround.

A complete audit trail

Who inspected what, when, and where they were standing — the record that makes a finding defensible.

Also from Inspection Viewer Inc.

The software we run on, available to your team

Inspection Master is the platform behind every inspection on this page — scoping, assignment, offline field capture, review and reporting. We build it, we run our own practice on it, and we license it to inspection teams who want to work the same way.

Get a scoped inspection proposal

Tell us about the property and your objective. We will return a line-item quote naming every scope, the governing standard, the deliverables and the turnaround — usually within one business day.